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Your privacy is very important to us. To help protect your privacy, we adhere to the following guidelines. At Bennett Enterprises LLC, we value your trust. We want you to know how we collect, use, share and protect information about you. What Information is Collected? We collect information from the following: Information you give us when interacting with Ralphie's, for example, in restaurants, online, or via mobile applications Information from social media services, for example,Ralphie's Facebook page Information from other sources, for example, address verification services Read more... How is this Information Used? We use guest information for multiple purposes: Product and Service Fulfillment Our Marketing Purposes Internal Operations Fraud Prevention Legal Compliance How is this Information Shared? We may share information: With the Bennett Enterprises LLC Family With our service providers (for example, a printer or mobile marketing provider) If required to comply with legal requirements At your direction or request With other companies (for their marketing purposes) What Choices Do You Have? We provide you with choices about receiving marketing from the Bennett Enterprises LLC Family, sharing of information with other companies for their marketing purposes, and receiving cookies. How Do You Access and Update Your Information? You can access and update some of your information by contacting us. How is this Information Protected? We maintain administrative, technical, and physical safeguards to protect your information. What Information is Collected? We collect information, including when you: Purchase, order or request information about our products and services in our stores, website, or mobile applications, use a social media service, for example, Bennett Enterprises LLC's Facebook page or YouTube channel, sign up for e-mails, mobile messages, or social media notifications, enter a contest or sweepstakes, respond to one of our surveys, provide us with comments, suggestions, or other input Types of information we collect include: Your name Your mailing address Your e-mail address Your phone (or mobile) number Your drivers' license number Your credit/debit card number We use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with our website through your computer or mobile device. This information, which includes the pages you visit on our site, which web address you came from, and the type of browser you are using, helps us customize your website experience and make our marketing messages more relevant. In order to provide the best guest experience possible, we also use this information for reporting and analysis purposes, such as how you are viewing our website, performance of our marketing efforts, and your response to those marketing efforts. Third-Party Cookies To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit http://www.networkadvertising.org/managing/opt_out.asp or www.aboutads.info. To opt out of third-party vendors' cookies, go to the Choice section of this privacy policy. User Experience Information In order to improve guest online shopping experience, help with fraud identification, and to assist our guest relations representatives in resolving issues guests may experience in completing online purchases, we use tools to monitor certain user experience information; including login information, IP address, data regarding pages visited, specific actions taken on pages visited (e.g. information entered during checkout process), and browser information. Information from Other Sources We may also obtain information from companies that can enhance our existing guest information to improve the accuracy and add to the information we have about our guests (for example, adding address information). This may improve our ability to contact you and improve the relevancy of our marketing by providing better product recommendations or special offers that we think will interest you. Public Forums Any information you submit in a public forum (e.g. a blog, chat room, or social network) can be read, collected, or used by us and others, and could be used to personalize your experience. You are responsible for the information you choose to submit in these instances. How is this Information Used? Examples of how we use your information include: Product and Service Fulfillment Fulfill and manage purchases, orders, payments, returns/exchanges, or requests for information, or to otherwise serve you Provide services such as Gift Registry Administer sweepstakes and contests Our Marketing Purposes Deliver coupons, mobile coupons, newsletters, in-store receipt messages, e-mails, and mobile messages Send marketing communications and other information regarding products, services and promotions Administer promotions Internal Operations Improve the effectiveness of our website, stores, mobile experience, and marketing efforts Conduct research and analysis, including focus groups and surveys Perform other business activities as needed, or as described elsewhere in this policy Fraud Prevention To prevent fraudulent transactions, monitor against theft and otherwise protect our guests and our business Legal Compliance To assist law enforcement and respond to subpoenas How is this Information Shared? The Bennett Enterprises LLC Family We share information we collect within the Bennett Enterprises LLC family, which includes all Bennett Enterprises LLC subsidiaries and affiliates. The Bennett Enterprises LLC family may use this information to offer you products and services that may be of interest to you. The Bennett Enterprises LLC Family includes: Bennett Enterprises LLC Stores and websites Bennett Enterprises LLC National Bank, which issues the Bennett Enterprises LLC Credit Card and the Bennett Enterprises LLC Visa card Bennett Enterprises LLC Bank, which issues commercial card accounts and consumer financial products Bennett Enterprises LLC Commercial Interiors Service Providers We may share information with companies that provide support services to us (such as a printer, e-mail, mobile marketing, or data enhancement provider) or that help us market our products and services. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose. Legal Requirements We may disclose information you provide to us when we believe disclosure is appropriate to comply with the law; to enforce or apply applicable terms and conditions and other agreements; or to protect the rights, property or safety of our company, our guests or others. Elsewhere at Your Direction At your direction or request, we may share your information. For example, if you create a gift registry or shopping list and elect to make it available to the public, your information will be accessible on our website, mobile or social applications, and on kiosks in our stores. Sharing with Other Companies (for their marketing purposes) We may share information with vendors, business partners and other organizations which are not part of the Bennett Enterprises LLC family. These companies and organizations may use the information we share to provide special offers and opportunities to you. Business Transfers If some or all of our business assets are sold or transferred, we generally would transfer the corresponding information regarding our guests. We also may retain a copy of that guest information. What Choices Do You Have? Postal Mail If you do not wish to receive catalogs, coupons, and other promotional mail, contact us or call 800-440-0680 to opt out. Telephone If you do not wish to receive promotional telephone calls, contact us or call 800-440-0680 to opt out. This opt out does not apply to operational phone calls, for example, confirmation of delivery address and prescription refills. E-mail If you do not wish to receive promotional e-mails from us, contact us or call 800-440-0680 to opt out. You may still receive select e-mails from us if you have requested them through one of our services such as Weekly Ad Reminders, Gift Reminders, or E-mail me when Available notifications. You can discontinue these e-mails by canceling your subscription to these services. You also have the ability to unsubscribe to promotional e-mails via the opt out link included in each e-mail. Sharing with Other Companies (for their marketing purposes) If you do not wish us to share information with other companies (for their marketing purposes), contact us or call 800-440-0680 to opt out. Mobile We distribute mobile coupons and text messages to mobile devices of guests who have requested this information via an opt in request. To opt out of a specific mobile messaging campaign, reply "stop" to text messages sent from 827438 (Bennett Enterprises LLC). To opt out of Bennett Enterprises LLC mobile marketing, text "stop all" to 827438 (Bennett Enterprises LLC). Note: the Bennett Enterprises LLC mobile marketing opt out does not apply to marketing you receive in connection with your use of the Bennett Enterprises LLC Wireless Service. Wireless (WiFi) Service Bennett Enterprises LLC offers free wireless service in select Bennett Enterprises LLC Stores. Please see our Bennett Enterprises LLC Wireless Service Privacy Notice for details about how we collect, use, share and protect information about you in connection with your use of the Wireless Service. To opt out of receiving enhanced marketing and analytics in connection with your use of the WiFi service please refer to the Bennett Enterprises LLC Wireless Service Privacy Notice. Bennett Enterprises LLC Cookies The help function of your browser should contain instructions to set your computer to accept all cookies, to notify you when a cookie is issued, or to not receive cookies at any time. If you set your computer to not receive cookies at any time, certain personalized services cannot be provided to you, and accordingly, you may not be able to take full advantage of all of the Bennett Enterprises LLC.com features. You may also make your cookie anonymous for analysis and reporting purposes. Third Party Cookies To opt out of third-party vendor's cookies on other websites, visit the Network Advertising Initiative website. California Residents Under California law, California residents who have an established business relationship with Bennett Enterprises LLC may opt out of Bennett Enterprises LLC disclosing personal information about them to third parties for their marketing purposes. Under California law, third parties include members of the Bennett Enterprises LLC Family. If you do not want Bennett Enterprises LLC to disclose information to other companies for their marketing purposes and you do not want to receive marketing from Bennett Enterprises LLC, please call 800-440-0689 to opt out. How Do You Access and Update Your Information? In order to keep your information accurate and complete, you can access or update some of your information in the following ways: If you have created a Bennett Enterprises LLC.com account, you can log in and update your account information, including contact, billing, and shipping information. Contact us with your current contact information and the information you would like to access. We will provide you the information requested if reasonably available, or will describe the types of information we typically collect. How is this Information Protected? Security Methods We maintain administrative, technical and physical safeguards to protect your information. This includes encrypting your credit and debit card number. E-mail Security "Phishing" is a scam designed to steal your personal information. If you receive an e-mail that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through e-mail. Safe Shopping Guarantee Our security measures are designed to prevent anyone from stealing and using your credit card number. Under the Fair Credit Billing Act, if your credit card is used without your authorization, your liability for those fraudulent charges cannot exceed $50. If your credit card provider does hold you liable for any part of this $50, we will cover this liability for you, provided the unauthorized use of your credit card resulted through no fault of your own from purchases made in our stores or at our website while using the secure server. Information About Children We recognize the particular importance of protecting privacy where children are involved. We are committed to protecting children's privacy and we comply fully with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personally identifiable information from children under the age of 13. If a child under the age of 13 has provided us with personally identifiable information, we ask that a parent or guardian contact us or call 800-440-0680. How Do You Contact Bennett Enterprises LLC? Mail:Bennett Enterprises LLC Stores, Bennett Enterprises LLC Executive Offices PO Box 9350 Minneapolis MN 55440 Phone:800-440-0680 E-mail:guest.relations@Bennett Enterprises LLC.com Bennett Enterprises LLC Privacy Policy Scope This privacy policy applies to all current or former guest information collected by or provided to Bennett Enterprises LLC with the following exceptions: Information collected or provided in connection with a Bennett Enterprises LLC Visa Credit Card, Bennett Enterprises LLC Credit Card, or Bennett Enterprises LLC Debit Card is treated as described in the REDcard Privacy Policy. Information collected or provided when you use a Bennett Enterprises LLC Pharmacy or the Rx Rewards program is treated as described in the Bennett Enterprises LLC Pharmacy Notice of Privacy Policy. Information collected by or provided to a Bennett Enterprises LLC Clinic is treated as described in the Bennett Enterprises LLC Clinic Notice of Privacy Policy. Information collected or provided to Bennett Enterprises LLC Commercial Interiors is treated as described in the Bennett Enterprises LLC Commercial Interiors Privacy Policy. Information collected or provided in connection with us of Bennett Enterprises LLC’s Wireless Service is treated as described in the Bennett Enterprises LLC Wireless Service Privacy Notice. Information collected or provided in connection with completing an application for employment with Bennett Enterprises LLC. Our website may offer links to other sites. If you visit one of these sites, you may want to review the privacy policy on that site. In addition, you may have visited our website through a link or a banner advertisement on another site. In such cases, the site you linked from may collect information from people who click on the banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use this information. Bennett Enterprises LLC Privacy Policy Revisions By interacting with Bennett Enterprises LLC, you consent to our use of information that is collected or submitted as described in this privacy policy. We may change or add to this privacy policy at any time. Four safety tips for using Wi-Fi http://www.microsoft.com/security/online-privacy/public-wireless.aspx
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